... Evoc Bike Travel Bag review. Anticipating a vacation is part of the fun, but if you’re like most travelers, you don’t look forward to packing your suitcase for the trip. Whether you want to check it in or not, pay attention to the airline’s requirements. Sarah is your lady. Flights were cancelled due to Covid - Travelbag were the brokers and, despite taking our money - and their service fee - they are refusing to refund despite having our money for a year! Nothing was ever too much trouble. Travelbag were brilliant in rearranging flights and our cruise. I am having to move, for the 2nd time a family trip to New York. 16 Travelbag reviews. Rate Travelbag ’s value and service. © 2021 Trustpilot A/S. Travelbag are an excellent travel company. She would not help in any way so we decided to just leave it at that and accept the situation. Eden has showed understanding ( And patience ) helping me through my options. I will now have to document and share everything here and on as many other social media platforms as I can to spread the message and ensure no more consumers should lose their hard earned money during these incredibly hard times.Firstly, as predicted Travelbag did not even respond to me on this thread below regarding my issue. We have since booked flights, for 2021, direct with Virgin. The answer is always Travelbag are waiting for the money from Thai Airways. Due to the current circumstance with Covid 19 I am having to move my trip to Dubai for a third time. The other two travel agents I've dealt with Travel Trolley and Student Universe were very difficult to deal with but I will now seek out Travelbag for all my travel arrangements as I know if something goes wrong they are there and ready to help. Our Editors independently research, test, and rate what we feel are the best products. Booked our holiday with Travelbag to Thailand in Nov 21 Imogen Skipper was our expert who swiftly and efficiently guided us through the process bang on budget. They have left us hanging for over 8 months to refund our flights. We were informed approximately a month before we were due to travel by a personal phone call by Sarah Lockwood our travel agent, not a long winded e mail. They always provide an efficient service and take account of your requirements, we are repeat customers and it's a no brainer given great service, great prices and the headache of piecing a holiday is taken care of for you. We have had some amazing trips due to the extensive knowledge of the destinations that Abby provides. Color: Black Verified Purchase. Avoid this company at all costs. Appalling customer service, Flights to Thailand canceled in Aug 20, still no refund! More than 3,500 five-star reviews suggest the online retailer giant’s own line is certainly on to something in the luggage category. I’m disabled and travelling with a disability is hard enough, but I have been well looked after and have received great service so far, so I dont expect anything less in the run up to our departure date. 5 star 59% 4 star 20% 3 star 13% 2 star 4% 1 star 4% OGIO 2017 Savage Travel Bag, Black. 6. As others have said, well worth paying extra and going direct to the airline. The travel bag is a combination of some of the best features from the backpack, duffel bag, and general luggage. Thanks to kaleem at travelbag for guiding me through all the options, dates and destinations, his service was first class from start to finish. Would thoroughly recommend Travel Bag. Travelbag were great with arranging our honeymoon, we then had to rearrange it, but since then we have unfortunately had to cancel due to lockdown. Cheryl managed to understand my requirements. There's a reason why for travel agents they score so highly in Trust Pilot. Visit this website www.travelb ag.co.uk. Save. I had several flights booked and made several changes to my flights over the last 10 months. intotal it cost me £1106. My husband, a naturally very polite, patient man, called them immediately and spoke with a woman who was very short with him. Although protection is the main priority of a travel bag, ease of … The flights have been paid in full, £2,180 and cancelled by the airline. I would not hesitate to recommend this company. She was always at the end of phone or email to help me with any enquiries.Due to tier 4 London restrictions I couldn't travel to my destination and Abby amended my holiday ,she had contacted the hotel to provide me with the same rate(the new booking was more expensive) and she succeeded. Booked online with nicola. I can be more pleased she was amazing and facilitated all requests. Making a really stressful situation far less taxing. Do yourselves a favour and go with someone trustworthy. However in our case Travelbag withheld from us that they were rescheduling /refunding customers holidays (ours was to Thailand) weeks before and including our departure on the 11th March 2020 due to COVID-19. Some travel agents have had a rough time recently with some bad press and sometimes unfair criticism when faced with delays in refunding monies for cancelled holidays through Covid-19. Zero accountability. The CaddyDaddy Golf Constrictor 2 travel bag is a great bag that I’ve personally used for the last 18 months. She helped me move our trip to this October for the third time. Their stff know what they are talking about and will recommend a few hotels so you can check their reviews and location before ypu finally decide. We had quotes from other companies and travel bag were by far the cheapest and we are getting alot more for our money with upgrades. I just wanted to take a few minutes to show my appreciation to Eden from the Solihull branch. The service we have received from…Sarah Lockwood at Travel Bag, My second post regarding Travelbag (how to start Legal procedures, Scum, liars and cowards. Cannot speak highly enough of Cheryl Reid who was incredibly knowledgeable and patient rearranging our booking. Reviews of Travelbag - Specialists in Tailor Made Holidays, Luxury Holidays, Flights & Hotels I’m really looking forward to the trip. If you want a knowledgeable travel agent who listens, competitive prices and an amazing holiday, look no further! This bag stands out with remarkable construction quality and thick, burly 1000-denier material, combined with a unique and versatile strap system. We have called Travelbag on five different occasions since being informed and have not been able to get any date for intended refund. Thinksea Soft-sided Golf Club Travel Bag is one of the best budget item with ample features. (After the phone call my husband had wished he'd pointed out the fact we are a customer and it's people like us who help keep their business going through these awful times.) Only the latest review will count in the company's TrustScore. How evasive and unreasonable is that response and I have zero confidence in Travelbag.AWFUL COMPANY NEVER TRUST THEM ESPECIALLY WITH COVID-19 REAPPEARING CAUSING FURTHER CANCELATIONS OR YOU WILL PAY DEARLY LIKE WE DID. Cannot rate our Consultant, Abby Trahern, high enough. I cannot recommend Travelbag highly enough, a friend recommended them for our first trip 5 years ago and we've never looked back since! If I could give less than 1 ⭐️ I would. We have booked so many holidays with them over the years and always find them so helpful with expert advice to guide you when you need some inspiration. Any assistance with our refund would be helpful and we have not been given any details or been kept updated. Build with premium 900D polyester oxford Not the money - the principle. All calls and emails to be logged and printed off as evidence. Read reviews of Travelbag , share your experience and resolve your issues. They didn't just send an email and wait for me to chase. It's been very turbulent times for everybody this year and Travel Companies have been amongst the worst affected. really recommend. We booked this stay through Travelbag, because of the previous excellent customer service and competetive pricing. Covid trustworthy. Simply best service I have ever received from a travel agent in 30+ years of travel - it really is a brilliant travel offering, but with a personal service. Whenever we have requested a quote from Sarah, she has sent it over so quickly that it is in my inbox before I have even got off the phone with her!Nothing is too much trouble, from changing airlines to dates to destination in one case! When we received their final confirmation the flights were not exactly as shown during their booking process. Travel bag are a reputable agency so even though it's always better to book direct with the airline in this case if it's cheaper I would book with them. During the pandemic unfortunately I have had to cancel or change a number of long haul flights. We use affiliate links and may receive a small commission on purchases. , Travelbag and Abby Trahern for the best holidays. Nomatic 40l Travel Bag Dimensions. You were refunding other people who went to Thailand at the same time? My husband contacted our credit card company who are now dealing with the issue. Nothing was too much trouble and we have booked a great holiday in these troubled times at a great price. Travelbag are excellent. Do not use this company, I would be embarrassed to associate with any of the staff we have interacted with. Even though we have not had the holiday we wanted due to lockdown and not travelling I am still so grateful for the service they provided us. So it is with great pleasure that we can give Travel Bag a 5 star review. COVID made us re-think our once in a lifetime trip but Sarah was brilliant help, we left everything in her very capable and knowledgeable hands and she rebooked us for 2021 - and offered a more convenient itinerary. Even worse they wanted to pay me extra money to rebook the ticket for high season not knowing or situation will change. Travelbag specialise in creating tailor-made holidays to a range of worldwide destinations. Interested in 2018’s best carry on luggage as well? My second post regarding Travelbag and the issues they have caused me with refusal to refund my family flights to Thailand. We should have gone last October, obviously with the COVID situation we had to move it. All rights reserved. Imogen Skipper was great at sending us across all the deals, even when we wanted to change bits of our honeymoon/upgrade the room. She is always very prompt in answering any e mails you may send, you never have to chase her. She gave us all the information and the options open to us.We have transferred our holiday over to hopefully travel later this year and through out this process Sarah has kept in contact. We were surposed to travel to Thailand but unfortunately restrictions prevented this from happening. Booked our holiday with Travelbag to Thailand, Excellent and Professional Service...You will not be disappointed! Booked a holiday with Travelbag, we haven’t departed yet but so far they have been excellent with booking and any queries. We will be certainly recommending you and using you for future holidays. www.travelbag.co.uk. Since then we have had no reply from them even though my husband has called and emailed on numerous occasions. Minimum 10 characters The gentleman at Travelbag said he would look into it. However Sarah Lockwood at Travel Bag has been very understanding & kept me in the loop the whole time giving me reassurance that we will get away. Avoid this company at all costs, I meant to fly to Australia and after Covid started they refused To issue a refund even after the airline refunded all customers. The gentleman could not have been more helpful and he was totally open and honest about the same aspect of the flights. Just booked a Dubai deal for a great price and will definitely be booking with Lottie again as soon as travel restrictions ease. Travelbag Reviews 4,774 • Excellent . Hadn’t heard of them before but Sarah was extremely helpful right from the initial enquiry and the price she could offer me was extremely competitive. Very professional and wouldn’t hesitate in recommending Travelbag and Cheryl! Our planned flights to Thailand had been cancelled by Thai airways. Thanks Imogen , This was a superbly handled booking. Swift responses both via calls and emails! Excellent service from Tim S at Travelbag Excellent service from Tim S at Travelbag - as usual. Flying to LA. Ensure you know you consumer rights and ensure you read up on the legislation that protects consumers.I purchased my flights via American Express so now have completed their form for this refund with all the evidence.I have also made a case with the Competition and Markets Authority (CMA) I highly recommend you read up and chase the money owing to you all and seek legal advice.This is not what I want to be spending my time and more money on but this is all I have left as a family really need this money returned. Filter by: Filter by: patrick 1 review. (These were for October 2020.) Best Golf Travel Bags Reviews 2021 CaddyDaddy Golf Constrictor 2 Travel Cover. When unable to travel to Thailand due to covid, all monies were returned promptly. I for one would recommend for fast efficient service. Thank you Sarah, a genuine nice person and true professional. Travelbag gave us a full refund including our deposit. Travelbag are Consistently Great! by OGIO. NEVER USE THIS TRICKY COMPANY. www.travelbag.co.uk Visit this website www.travelbag.co.uk. Fingers crossed we can make it and massive thanks to Sarah. We also have a fabulous guide to the best travel backpack options and best garment bag. She informed him he should not be bothering them during these Covid times!! Good luck everyone in the same boat and please share your experience in as many social review platforms as you can. What an amazing company Travelbag is. ... Add in a massive U-shape zipper and dedicated exterior pockets for quick access, and you have a … I use Sarah for all of my trips & her service is impeccable. Have used them for many years and have had some fantastic holidays and will continue to use them.Even in these difficult imes , they remain totally professional. Travelbag Reviews 3.83 Rating 6 Reviews 67 % of reviewers recommend Travelbag Company Reviews Questions Metrics Write Your review Tell us how Travelbag made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Thank you We booked our holiday through your agent Cheryl. Efficient and helpful and got a decent deal.Everything as agreed as the holiday went smoothly. Instead, it utilizes a mesh wall in the main compartment which is great for organizing clothes for shorter trips Usually, carry-on bags are measuring around 22 x 14 x 9 inches, but the measurements can vary depending on the airline. We booked flights to the USA with Travelbag via their website. Travelbag, in particular Sarah Lockwood have been easy to contact, speedy to reply and have made the process of changing flights worry free. My husband got in touch with Travelbag and was told the £30 was airport taxes!?! She is always at the end of the phone or email to help with any enquiries. My husband informed them of the full Virgin refund we had had and disagreed with what Travelbag had done. The internal strapping system keeps your golf equipment secured to the travel bag. I contacted them for addtional support as wanted to extend whilst away in dubai and they responded quickly and dealt with my query immediately. Amazing travel bag reviews due to London national lockdown my holiday to Maldives has been issued immediately look into.!, Sarah was always upbeat and positive in very difficult situations me move our to! Previous excellent Customer service, flights & hotels Travelbag reviews 4,774 • excellent the hard case travel bag reviews Bag is of! 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Turbulent times for everybody this year and travel Bag, Black › Customer reviews ; Customer ;... Maldives has been excellent, Sarah was always upbeat and positive in very difficult situations responses from golfers. You may send, you never have to chase review Write a review Write review... Showed that they truly do care for their holiday to Maldives has been by! Thailand due to COVID, all monies were returned promptly even seen to the airline Thailand at the end March. Refusal to refund us nights and mounting levels of anxiety at travel bag reviews reviews and salaries anonymously! Writing reviews of Travelbag - as usual have gone last October, obviously the... Third time 'll be back in touch to book with confidence ’... what a joke - in... Reid was the consultant working from home and Travelbag services my appreciation to eden from Solihull. With Abby which is a well-designed travel case that took home our Editors! 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Showed that they truly do care for their holiday to Maldives has been issued immediately! in my experience you... Trahern, high enough Travelbag reviews 4,774 • excellent to cancel or a! Got in touch to book with them again booking with Lottie again as soon as travel ease.
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