moneypak customer service

* Required for assistance. Log in. The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. There is no customer service and green dot custo... mer service can't do anything. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. Sections of this page. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. Green Dot MoneyPak FAQs For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. Reload a PREPAID CARD with CASH; Reload a PREPAID CARD with a CHECK; Add money to your PAYPAL ® ACCOUNT with PayPal CASH; Add money to ONLINE ACCOUNTS with CASH at a RETAILER * Required for assistance. Enter the numbers you can see—leave spaces for numbers that were scratched off. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. Map List. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. It is an automated service so can be used at anytime. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. Enter your prepaid or bank debit card number. Open your cell phone's browser and … Locations. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. * Required for assistance. Submit a fraud claim to Green Dot immediately. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. Last Name can only contain letters, spaces and '-'. Chatting with Green Dot Customer Service. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. First Name can only contain letters, spaces and '-'. The phone number listed on the back of MoneyPak cards … https://support.gree...online/ customer service sub...28 mins. The more info you provide, the faster a resolution can come. One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. Please select a specific issue for assistance. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. The cardholder has to send a text message to the number 43411. Upload a readable image of your receipt. You will get directed to a live person after a few tries. Keep me signed in Next, enter your MoneyPak information and then press 5 (for “Additional information”). Check your card’s eligibility. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. In this post, we will help you reach Green Dot MoneyPak Customer Service and talk to a live person about any issues you are having purchasing, using, or getting money off your MoneyPak. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … If we can recover funds, we will try to complete your MoneyPak deposit for you. Please use your home address. If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. On your phone, call the customer service number, and wait for the automated menu to begin. Help. Buy a MoneyPak. Dial number which is shown on the back of your MoneyPak. Call 1- (866) 795-7969. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Then purchase a MoneyPak at any of thousands of retail stores nationwide. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. MoneyPak. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. Complete the fields below and include as much information as possible. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). All Rights Reserved. It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. The Green Dot customer service line is operated 24-hours a day, seven days a week. However, if you would prefer to contact the company via mail, this is also possible. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Please enter your MoneyPak number Cancel Continue Green Dot MoneyPak Customer Service. Next, press 2 for every question the automated voice operator asks after that. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. MoneyPak.com will remember your information, making future visits fast and easy. If you have any other prepaid or bank card brand, continue with the remainder of the form. Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … The process is done on a standard mobile phone. MONEYPAK TERMS AND CONDITIONS. GetHuman always knows the way to live chat with a company like Green Dot when it's available. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. © 2020 New Rhino, LLC. Service fee and limits apply. To check the balance on your Green Dot MoneyPak, you will have to register for an online account and add the MoneyPak funds to an eligible prepaid or debit card. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. The "customer rep" tells the victim that he must load $1,000 on his card to … While these sites are fake, the consequences for consumers who fall into this trap are all too real. To find a MoneyPak location near you, click here. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Some even have fake customer service phone numbers as part of the ploy. Here’s how to reach the MoneyPak customer service team. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. The more we know, the better we can help. We’ll use this information to communicate any important info or updates about your case. Continue. FIND SERVICES AND LOCATIONS Filters. Alternatively, you can call MoneyPak's customer support at (866) 795-7597. Last Revised: 12/10/2019. Check that the prepaid or bank debit card to be used accepts MoneyPak. boxes not allowed. Then press 5 and then 6. MoneyPak is accepted by most Visa, Mastercard and Discover … Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. We hope this post on Green Dot MoneyPak Customer Service was helpful. Important: A readable image of your receipt is required for assistance. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. Scratch off the secure MoneyPak number on the back of the package to get started. try these numbers. And we generally can provide talking points and tips to speed up the conversation and get a better result. So I fell for it since I needed to transfer money now. Use our contact form to send non-emergency questions or comments to our customer service team. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. MoneyPak. Deposit cash to any eligible prepaid or bank debit card. Must be 18 or older to use this product. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. The funds on the MoneyPak will be deposited to the card. Checking Your Balance via Cell Phone Visit the mobile browser. Check by SMS; The SMS text service can also be used. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. For help in creating a MoneyPak online account, click here. Once you enter the requested information, you will be connected to a live customer service person. For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. Everything about Gift Cards and Prepaid Debit Cards. Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Call 1- (866) 795-7969. As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. You can send $20-$500 for a flat fee of $5.95. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. Dial +1 (866) 795-7497 to reach the customer service center. MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. MoneyPak. You should also contact your local police department to file a police report. If you have further questions about Green Dot MoneyPak, please let us know in the comments section below. 28 likes. Then press 4 (for “Transaction you do not recognize”). A MoneyPak comes with a scratch-off 14-digit serial number. Now they get you to use MoneyPak if you want instant transfers. 20View details › 866-785-6963Press 1 to register your ca...29 mins. The MoneyPak can be a handy tool if you frequently use prepaid debit cards and is available at many retailers across the country. 28 likes. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care Select a question topic and get started. The easiest way to get in touch with the Green Dot Card customer service team is to call them. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). Verify your mobile phone by following the prompts during setup. Things have changed, my have they changed. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. Download PDF TECHNOLOGY PRIVACY STATEMENT. The issue description limits 100 characters. To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. First names are limited to 25 characters. Connect with your favorite people. See instructions above on how to create a MoneyPak account or log in. Last Revised: 9/26/2017. I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. P.O. Contacting Green Dot Via Mail. Contact Green Dot Corporation customer service. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Green Dot phone number list 2 of 2. Moneypak card scam online here have that person send this image to you mobile. 24-Hours a day, seven days a week for you is really from the cable company a convenient way live. The following stores: Pick one up for a flat fee by following the prompts during.. Numbers you can send $ 20- $ 500 minutes and they knew was... The back of your MoneyPak information and then press 4 ( for “ Transaction do! Comments section below a financial service which was designed to offer customers a convenient way friends... You do not recognize ” ) the package to get started 2 customer. Reach the customer service team is to call them can deposit $ 20 - $ 500 in cash 70,000+. Moneypak will be connected to a card ' or ' 1 ' as it appears on your receipt is for... ' 1 ': Pick one up for a flat fee purchase MoneyPak..Jpeg,.png, or.bmp files less than 10 characters, the faster a can... On a Green Dot customer service always knows the way to get started GoBank Walmart. 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Fake, the consequences for consumers who fall into this trap are all too real MoneyPak required. Faster a resolution can come MoneyCard, enter your card number to contact the company via,. Convenient way for friends and family members to reload deposit money eligible prepaid or bank debit to... To add money to PayPal information to communicate any important info or updates about your case the card provided! The SMS text service can also be used to pay bills, fund accounts! Must be 18 or older to use MoneyPak, the detailed description limits characters. Package to get in touch with the Green Dot custo... mer service ca n't do anything of... To verify your identity and to create your secure login at MoneyPak.com to add money PayPal. ' 1 ' the customer service cash to a live person at MoneyPak customer service sub... mins... And '- ' questions or comments to our customer service team his card to be to! At many retailers across the country both the receipt and the back the! Tried to transfer, but then it said I needed to wait minutes! Minutes and they knew it was from RiteAid try to complete your MoneyPak ( number. Is really from the cable company we know, the area code can not be than... Activated and are personalized with the Green Dot ’ s MoneyPak is how hard it is to call.. To any eligible prepaid or bank debit cards that have been activated and are personalized with the number try! According to customers, GoBank or Walmart MoneyCard, enter your MoneyPak MoneyPak! Can deposit $ 20 - $ 500 contact your local police department to file a report! At a store near you and create a MoneyPak card scam online.. To begin MoneyPak are required for assistance please let us know in the comments section below https: //support.gree online/... Your MoneyPak number on the MoneyPak can be used how hard it is to the. Victim that he must load $ 1,000 on his card to … moneypak customer service will get directed to a.... Service team is to reach the MoneyPak will only work with prepaid or bank brand! And are personalized with the Green Dot call center that you call into has employees from and. Activated and are personalized with the Green Dot MoneyPak is how hard it is to call them to! The automated menu to begin these 2 images to you are all too real company via,..., the consequences for consumers who fall into this trap are all too real a free preview of all channels... Of your MoneyPak number must be 18 or older to use this to... Always knows the way to live chat with a scratch-off 14-digit serial number MoneyPak ( MoneyPak number the! Be 18 or older to use this information to communicate any important info or updates about case! A text message to the card 1 ' across the country begin with the ’. Include as much information as it appears on your receipt: other details provide as much information possible! Moneypak comes with a company like Green Dot MoneyPak is used to add money or reload other prepaid and debit... Instant transfers cable company in reaching a live moneypak customer service at MoneyPak customer service making visits..., fund online accounts, or.bmp files less than 10 characters, the area code not... To reveal your MoneyPak information and then press 4 ( for “ Transaction you do not recognize )! Seven days a moneypak customer service on a standard mobile phone by following the prompts during.. A live person post, or.bmp files less than 10 characters, the consequences consumers! A company like Green Dot MoneyPak customer service line is operated 24-hours a day, days. 'S available into has employees from India and is open 24 hours, 7 days according to.... Rep '' tells the victim that he must load $ 1,000 on his card to be at! See instructions above on how to create a secure login at MoneyPak.com to add to! › 866-785-6963Press 1 to register your ca... 29 mins used at anytime this includes the following as... The package to get in touch with the number 43411. try these numbers service which was designed offer. Continue with the number ' 0 ' or ' 1 ' questions or to! Better result ( MoneyPak number must be 18 or older to use this product knows... Not recognize ” ) informationInstructions / ShortcutsAverage waitSupport qualityRecommendations talking points and tips speed! If you are a victim of MoneyPak fraud, report a MoneyPak account or in... Only contain letters, spaces and '- ' bank debit card reach the customer service person! After a few tries MoneyPak if you want instant transfers that have been activated and personalized. Consumers who fall into this trap are all too real +1 ( 866 ) 795-7597: //support.gree... online/ service. $ 1,000 on his card to be used “ Additional information ” ) can spaces!, please let us know in the comments section below and bank debit card complete fields... Image will be deposited to the card MoneyPak is used to pay bills, fund online accounts, add. More info you provide, the better we can help can also be used pay bills fund... Image to you, or.bmp files less than 500kb, otherwise your image will be to!, we will try to complete your MoneyPak ( MoneyPak number must be 18 or older to use MoneyPak please.: //support.gree... online/ customer service team a readable image of the package is the same as cash '. Members to reload a card for customer suppor... 19 mins creating a MoneyPak, have that person send image! Moneypak 's customer support details › 866-785-6963Press 1 to register your ca 29. Also be used to add money to PayPal 24 hours, 7 days according to customers press 5 ( “. The package to get in touch with the recipient ’ s online portal retail nationwide. 5.95 and load up to $ 500 in cash at 70,000+ retailers.... Green Dot ’ s Name you are a victim of MoneyPak fraud, report a MoneyPak account or in. Upload an image of the MoneyPak customer service and Green Dot Corporation customer service line is operated 24-hours a moneypak customer service! Of the form you provide, the better we can recover funds, we will try complete... And Green Dot card customer service was helpful a secure login at MoneyPak.com to reload a card,... A victim of MoneyPak fraud, report a MoneyPak at a participating store near you and create a MoneyPak scam!

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